Outstanding Alumni

Ms Rita Lai - Telephone services supervisor, YMCA International House

 

I graduated with a "Certificate in Front Office and Housekeeping Operations" from the Hospitality Industry Training and Development Centre (HITDC, formerly the Hotel Industry Training Centre) in 1994 and have worked in different hotels and various departments since then. At present I am a telephone services supervisor at the "YMCA International House". I left the Industry to set up my own business for a while but I decided to return to the industry in 2000 as my heart was in hotel work.

From my point of view, language is very powerful asset and very useful for the hotel industry, therefore, I am now studying Japanese in my spare time. I still keep in touch with my instructor at the HITDC and sometimes return to HITDC to visit them, I also love sharing my experiences with the HITDC trainees. At the YMCA, many new staff come from HITDC so I am very proud to be part of that family as it is still one of the best training schools in Hong Kong.

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Outstanding Alumni
 
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